Our Customer Commitments
Accessibility
Sometimes less is more. Platinum’s lack of cumbersome big business bureaucracy means our clients can communicate with whomever they need, whenever they need them. We encourage our clients to reach out to our Executive team whenever they need us, all the way up to our managing member. Frequent communication is the key to allowing us to meet our clients’ needs, and we like to keep those lines open and clear.
Reliability
Our clients know we mean what we say. Our commitment to excellence and the dedication of our employees means we do what we say, when we say we’re going to do it. We have a habit of providing on time, within budget, requirement compliant, quality assured deliverables and conscientious service. No empty promises here.
Flexibility
Life has a lot of variables. We can handle that. Platinum’s culture supports the mindset and processes needed to change direction when the circumstance requires. Sometimes a project is a heavier lift than anticipated – we have agile surge support. Sometimes deadlines change – we keep a make-it-happen attitude. Where big business suffers from inertia, Platinum benefits from agility.
Proficiency
You bring the problem, we’ll bring the experts and the solution. Platinum’s personnel possess degrees and certifications among the highest in their fields, including CISA, CISM, CGEIT, CRISC, PMP, CPA, MBA-ITM, MS, and a plethora of certifications in the biomedical fields. Platinum’s depth of expertise can guide your organization to a resolution for your most complex challenges.
Proven Performance
Platinum has many positive past performance reviews and excellent CPARS ratings. Our customers enjoy successful business relationships with us because we integrate and coordinate all activity needed to fulfill our contracts, providing them with the highest level of service.
DoD Customers
Civilian Customers
